We offer a 7-day return policy from the date you receive your order.

To be eligible for a return, items must be:

• Unworn and unused

• In original condition and packaging

• With tags attached

• Accompanied by proof of purchase

To request a return, email us at info@verahaute.com.
Returns must be approved before sending. Items sent without prior approval will not be accepted.

Return Address:
Office 305, Sky Building
Abu Hail, Deira
Dubai, UAE

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Damaged or Incorrect Items

Please inspect your order upon receipt. Contact us immediately if your item is damaged, defective, or incorrect.

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Exchanges

Return the original item first, then place a new order once your return is approved.

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Refunds

Once we receive and inspect your return, we will notify you of approval.
Approved refunds are processed to the original payment method within 10 business days.

If you have not received your refund after 15 business days, please contact us.

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Non-Returnable Items

Custom or personalized items, sale items, and gift cards are not eligible for return.

For any questions, contact info@verahaute.com.